Outdoor Power Repair Coordinator Reports to: Outdoor Power Repair, Rental, and Service Manager
About us: Hartville Hardware and Lumber is the country’s largest independent hardware store with over 7 acres of products, displays and even a completely furnished idea house under one roof. Guests come from near and far to experience our one-of-a-kind store and unmatched customer service. They also enjoy the rest of our campus with the TripAdvisor top rated Hartville Kitchen restaurant and the always exciting Hartville Marketplace. Our local, family owned company is a leader in the markets we serve and is full of people who work each day to go beyond our guests’ expectations. We are committed to being a great place to work and encourage our team members to excel and grow professionally.
About the position: The Outdoor Power Repair Coordinator helps our repair area work efficiently, safely, and as cleanly as possible. The OPRC works closely with our technicians and drivers to help provide parts and “next up” equipment throughout the work day. This position requires someone with an interest in small engine repair and a general understanding of their operation. This position requires a dedicated person who has a strong “get your hands dirty” work ethic, quick adaptability, a basic understanding of equipment, computer skills, and above all a desire to serve their fellow team members and guest needs.
Essential Responsibilities: Stages equipment for service techs and the rental department throughout the day. Prepares the triage process for incoming equipment. Helps check in and load/unload equipment as needed at the counter. Helps keep staging areas clean and organized. Cleans incoming and outgoing equipment. Picks up needed parts for technicians and the parts department. Observes all safety and security procedures and reports potentially unsafe conditions while using equipment properly. Performs additional duties at the direction of the shop foreman or service manager.
Essential Qualifications: Must be at least 18 years of age in order to drive a forklift. Small engine repair and maintenance knowledge. Can lift 70 pounds continuously. Able and willing to climb an 8 foot high ladder. Can work in a quick paced environment while adapting to changes quickly. Available to work occasional evenings and Saturdays. Must have a clean driving record. Able to take on tasks by themselves with little to no supervision. Works with integrity, upholding company core values.
At Hartville Hardware and Lumber, we serve others as we would want to be served. If you want to join our Repair team that works each day to go beyond our guests’ expectations, please apply for this great opportunity.